Can you give me some background information on Dell?
Dell was founded 20 years ago in the US city of Austin, Texas, by Michael Dell. Today the company is one of the world's biggest computer manufacturers (according to units sold) and one of the most important suppliers of infrastructure technology for the Internet. The product lines range from desktops, notebooks, handheld PCs and servers to printers and peripherals. The company was founded on the basis of a simple yet groundbreaking idea: direct sale of computer systems to end users. “Direct” refers to Dell's relationship to its customers – from individual private customers to the world's largest corporations. Dell uses no wholesalers or other resellers, as these often cause additional costs and avoidable time delays. The company fosters personal relationships and open two-way communication with its customers. Customer wishes are likely to be respected much more thanks to this approach, enabling Dell to offer customized, tailor-made solutions.

What is the nature of Dell's business in Bratislava?
In December 2002, one of Dell's business centers was set up in Bratislava to support the business center in Germany and provide services in Sales, Customer Care und Technical Support to German speaking customers from Germany, Austria, and Switzerland. Since June 2004, Bratislava has also been the location for the Reporting and Marketing Centers for English-speaking countries.

Is it necessary to have command of the Slovak language?
As Dell is an international company, each team member must at least have command of German or English. Slovak is not required because you can use other languages to talk to your colleagues.

What are the working hours?
Employees work regular weeks with 5 working days. The daily time span for regular working hours is usually as follows:
From 8 a.m. to 8 p.m. (Sales)
From 8 a.m. to 6 p.m. (Customer Care & Technical Support)
Within this time span, employees work in shifts from 8 a.m. to 5 p.m. or from 9 a.m. to 6 p.m.; in Sales department, also from 11 a.m. to 8 p.m.

Are wages paid in Euros?
Payments are made in Slovak Crowns. Although Slovakia (similarly to Poland, Czech Republic and Hungary) has been a member state of the EU since 2004, the country has not joined the monetary union thus far.

What sort of contract will be signed?
Dell and the employee will close a contract for unlimited time period according to Slovak law that stipulates a three-month trial period for new employees. During this time, the employee should prove his or her aptitude for the job.

Does the company arrange accommodation for team members from abroad?
Unfortunately, Dell cannot offer any accommodation. You may easily arrange accommodation in Bratislava by jointly renting an apartment. Your colleagues in any department will be glad to assist you.

Where can I find additional information on Bratislava?
The following web sites offer detailed information on Bratislava:
www.bkis.bratislava.sk
www.slovakia.eunet.sk/bratislava
www.bratislava.com
www.ba.mesto.sk
www.slovakia.org/tourism/bratislava.htm

What are the benefits of working for Dell?
intensive induction
excellent working atmosphere
international working environment
attractive remuneration based on performance
excellent opportunities for further education

Where is Dell in Bratislava located?
Dell is located in the city center, about 7 minutes with the electric bus (or a 15 minutes' walk) from the bus station, and 15 minutes with the tram from the railway station. Within half an hour, you can reach Dell from housing estates located on the outskirts of Bratislava.

What should I do if I want to be employed by Dell Bratislava?
For EU citizens
After you receive an offer from Dell, you need to report to foreign police within the first three days after your arrival in Slovakia, and apply for a residence permit.
You need to submit the following documentation:
•  lease on your apartment (a certified copy)
•  ownership certificate from the owner of the apartment where you will be staying, or a hotel receipt (if you stay in a hotel or hostel in the first few days)
•  a 100 Slovak Crowns duty stamp
•  3 photographs of 3x3.5 cm size

After the foreign police assigns you an identification number (“rodné císlo”), you are legally entitled to work in Slovakia, and you are also provided with social and medical insurance.

For non-EU citizens
Without a work permit and residence permit, no contract may be signed.

What about social security payments?
According to Slovak law, employers are obliged to pay taxes for the social, unemployment, medical and retirement insurance of employees. Additionally, a flat income tax of 19 percent must be paid in Slovakia. You should consult your tax return with the tax collecting authority in your home country.